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View Full Version : cant get a call back?



gofast908z
01-17-2011, 04:36 AM
In the past 2 weeks I have called Autogeek about a issue with a product and I keep getting peoples voicemail and have yet to receive any calls back. In the past I've gotten someone on each call or a call back the same day. I don't know what's going on that 2 weeks go by and several voicemails are going unanswered, but I'm not very happy about it. This is affecting my work and need it resolved now. Can someone get in touch with me??

jimmyjam
01-17-2011, 04:56 AM
Hey Gofast908z,
E-mail customerservice@autogeek.net in the morning, and a quick response will be made. :props:

Dwayne
01-17-2011, 07:37 AM
Not sure which extension you are pressing but you can always get a live person during business hours by pressing zero.

I will give you a call today to assist

Thanks

Flash Gordon
01-17-2011, 08:38 AM
Not sure which extension you are pressing but you can always get a live person during business hours by pressing zero.

I will give you a call today to assist

Thanks

If you called right now it would be 05:38. That would be funny IMO :cool:

CEE DOG
01-17-2011, 08:43 AM
If you called right now it would be 05:38. That would be funny IMO :cool:


:applause: Call now! :laughing:

C. Charles Hahn
01-17-2011, 11:16 AM
If you called right now it would be 05:38. That would be funny IMO :cool:

LOL... "Hello, this is your Autogeek Wake-Up call!" :laughing:

Meghan
01-17-2011, 11:26 AM
Hey we are here, Dwayne and I were both fulling work at that time, might be 530am for you all but it was 730am for us! Like Dwayne said you might need to hit O for operator because I am not sure where you are leaving messages but we return all calls within hours unless of course its midnight or a Sunday!

gofast908z
01-17-2011, 12:49 PM
I called during normal hours. I pressed the extension for technical support I think. I got a different voicemail each time. One was a guy, but can't remember the name, the other was Penny. I left a message each time with my callback number. I'm still puzzled why I never got a call back?

Anyway I'll try calling again today and hit zero this time and hopefully get this resolved.

Dwayne
01-17-2011, 01:01 PM
Anyway I'll try calling again today and hit zero this time and hopefully get this resolved.

I just called and left a voice mail. :xyxthumbs:

gofast908z
01-17-2011, 01:15 PM
Thank you for calling Dwayne.

He got my issue resolved and things are cool. Thanks!

Dwayne
01-17-2011, 01:30 PM
Thank you for calling Dwayne.

He got my issue resolved and things are cool. Thanks!


Thanks for taking my call Jeff. It was good speaking with you. :cheers:

jimmyjam
01-17-2011, 05:18 PM
Another one bites the dust! :righton:

gofast908z
02-02-2011, 08:23 PM
Received the new backing plate. Thanks Dwayne. Sorry I haven't sent the picture of the one that failed yet, I've been very busy. But I will get that out to you.

-Jeff