FRC Z51
09-16-2010, 02:23 PM
I must say, the customer service provided by AG is incredible. Long story short, here's my situation:
-Order was placed later in the day Saturday (11th)
-Order shipped first thing Monday (13th)
-Order was scheduled for delivery Thursday (16th)
Unfortunately the package was damaged by UPS just before it made it to me. The other unfortunate part was that I have a detailed scheduled for Saturday (18th) that specifically requested Collinite 845 and in addition to that there are other items in that shipment that I wanted/needed for that detail and also one on Sunday.
Needless to say, AG said I'll have all my items by the time I need them. :dblthumb2:
It's situations like this that guarantee I am a return customer, and also, guarantee a good referral to other detailers like myself.
Thanks AG!! (and Nicole for making it happen!):applause:
-Order was placed later in the day Saturday (11th)
-Order shipped first thing Monday (13th)
-Order was scheduled for delivery Thursday (16th)
Unfortunately the package was damaged by UPS just before it made it to me. The other unfortunate part was that I have a detailed scheduled for Saturday (18th) that specifically requested Collinite 845 and in addition to that there are other items in that shipment that I wanted/needed for that detail and also one on Sunday.
Needless to say, AG said I'll have all my items by the time I need them. :dblthumb2:
It's situations like this that guarantee I am a return customer, and also, guarantee a good referral to other detailers like myself.
Thanks AG!! (and Nicole for making it happen!):applause: