View Full Version : shipped wrong product.
sanman
04-15-2010, 06:10 PM
Who would I talk to about having the wrong product shipped? I ordered the Lake Country 7.5 CCS Pads- 6 PACK but instead I recieved the 6.5 inch pads. Now I have to tell a couple of customers that I will have to delay their detail till I get the right size pads in.
loudog2
04-15-2010, 06:16 PM
call the main number and press #2
ScottB
04-15-2010, 06:19 PM
speak with Meghan or Jason or Dwayne, and repair is certain. Apologies send on behalf of the entire crew.
sanman
04-15-2010, 06:21 PM
hey...thanks for the help..:) They all went home for the night so had to leave a voicemail.
Dubbin1
04-15-2010, 06:26 PM
Dwayne got me taken care of from a pad mistake in shipping last week.
AG's CS is top notch!!!
sanman
04-15-2010, 06:33 PM
I hope these mistakes don't happen all the time...;) I am trying to find a good supplier for my chemicals and pads.
Harleyguy
04-15-2010, 06:52 PM
I hope these mistakes don't happen all the time...;) I am trying to find a good supplier for my chemicals and pads.This is only the second time I've ever heard of this happening .Ag always makes good don't have any worries they won't
sanman
04-15-2010, 06:57 PM
This is only the second time I've ever heard of this happening .Ag always makes good don't have any worries they won't
Thanks harley....:dblthumb2:
Shane731
04-15-2010, 07:50 PM
Had a little glitch in my order today. Ordered Menzerna Power Lock 16 oz. Got my confirmation email, and it showed up as being $29.99 instead of the sale price of $24.99. I called back right away, and Penny fixed it for me no problem. Also am exchanging some products (gonna get DP Poli-Coat, DP Auto Bath, a Meguiar's wash mitt, and some 5.5 inch pads. Woohoo! Im the MAN), and the transaction has been a breeze. Gotta love that great customer service! Props to Auto Geek! :dblthumb2: :cheers: :righton:
mike matchlat
04-16-2010, 06:28 PM
I hope these mistakes don't happen all the time...;) I am trying to find a good supplier for my chemicals and pads.
These guys and girls are the best.THEY SHIP ALOT OF STUFF SOMETIMES MISTAKES HAPPEN .YOU WILL NOT FIND BETTER CUSTOMER SUPPORT ANY WEAR
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