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Clutch34
04-11-2010, 03:11 PM
I will be making an order soon and am look into trying out some new products. My question relates to the drop down menu on the free sampler page. Why are the products different on each drop down when choosing samples? I would like to get the Wolfgang Deep Gloss Paint Sealant 3.0 and Pinnacle Liquid Souveran but they're both on the same drop down menu. Can I not order both of them?

Shane731
04-11-2010, 03:18 PM
Interesting. It's like there are two different drop down menus. I am curious about this as well. Although you could just call your order in. That's what I always do. You can call from 10 AM to 6 PM EST.

jimmers
04-11-2010, 06:40 PM
I noticed it too when I ordered samples the last time. I was lucky that even tho the one product I wanted wasn't on the 2nd drop down, it was on the 1st so I just switched the choices I made, moving the product I had chosen in the 1st drop down to the 2nd drop down.

I just thought it was a typo when they set up the drop down lists and forgot to include the one product on the 2nd list. I didn't inspect it enough to notice other products were also involved. I'd give them a call tomorrow morning. They should be able to take care of it for you. :)

Jenn1270
04-11-2010, 08:13 PM
I haven't noticed any difference in content just that they are in different sequence

Clutch34
04-11-2010, 11:15 PM
Jenn, you're absolutely right. After looking at the drop down menus again, I see that all the products ARE the same... BUT, the "Sample 2" drop down menu is missing both Wolfgang Deep Gloss Paint Sealant and Pinnacle Liquid Souveran. "Sample 1" drop down menu has 23 items while "Sample 2" drop down menu has 21 items.

AG staff, is there a way that yall can get that fixed sometime? :)

SouthernStyles
04-12-2010, 09:26 AM
what im curious about is i ordered a sample of spray sovereign and it said 4oz. but on my receipt it said 2oz.?

Clutch34
04-13-2010, 12:20 AM
I thought they were only 2 oz samples in the first place..?

Dubbin1
04-13-2010, 12:55 AM
I thought they were only 2 oz samples in the first place..?

The spray type products are 4oz.

Clutch34
04-13-2010, 12:59 AM
Gotcha...disregard that comment of mine then! :bash: