View Full Version : Thank you Dwayne

02-02-2010, 10:19 AM
I am a lurker but just had to add to every ones great opinions of Autogeeks customer service. I recieved a damaged shipment that was salvagable yet Dwayne wouldn't stand for only sending me what I asked to have replaced. Service over and above the norm.
Now, if they would only stop having so many sales, I might get to stop buying and really enjoy the great products they sell!
Once again,

02-02-2010, 10:55 AM
Since that's your first post, I'd like to welcome you to AGO! :welcome:

And you're absolutely right, AGO customer service is AWESOME! :dblthumb2:

02-02-2010, 11:54 AM
Welcome, hspwn! OK, we've gotta hear the story on the "wheels."

Wax Gorilla
02-02-2010, 03:24 PM
Between Dwayne, Meghan and Penny it does not get any better !

02-02-2010, 05:46 PM
Dwayne is my brother from another mother :D

02-02-2010, 06:08 PM
Anytime I place an order or have questions Dwayne's the guy I go to.

02-03-2010, 11:13 AM
Don't mind me, I'm just basking in the glory...

Seriously, you guys are great to work with and I'm happy to help. Max gives us all the tools that we need to always do right by the customer.

02-03-2010, 06:51 PM
I completely agree. AG customer service is a rarity in the world as far as I've experienced. I've called a few times and received nothing but a great response from all of the folks I've spoken with.

Thanks for being there for your community. I know I'm loyal for as long as I'm detailing and the prices stay reasonable. lol

02-03-2010, 09:12 PM
Welcome, hspwn! OK, we've gotta hear the story on the "wheels."
Sorry to say I had no involvement in that escapade. The pic is quite a few years old and comes from a man who called himself appropriately "Rocket Man'.
He had a interesting website around 10 years ago but the link to it now takes you to some guy in the US selling rocket stuff. His site back then was in New Zealand if I remember right and part of the story surrounding the location was to get away from the legal stopgaps to the experiments he liked to do.
I couldn't help but use it for this blog. I had even thought about posting it with the request for suggestions on how to keep the wax from melting off of my ride. :laughing: