alexjn1
08-25-2009, 03:45 PM
I just wanted to leave a brief note saying thanks for having such good customer service. :dblthumb2:
I placed an order using the Mike Phillips discount and the very same day that I received my order last week was the day a construction worker clipped my truck with a load of rebar :cry: so I put the box in the garage and did not open it until today when I got my truck back from repairs.
Tragically the cone on the tornador was in 2 pieces when I opened up the box. I called customer service and informed them of the situation and was told they would get a replacement one sent out and a return sticker for the damaged one. :) :)
OOOOOOOOOOOH, what a week I am having… :(
All of the other items in the box were in excellent shape and well packed. I am a fairly new customer and I can say that I am very happy with the way you do business and I am quickly becoming a loyal customer. :xyxthumbs:
This however will probably lead to a severe depletion of my wallet. :(
Thanks again for such great service. :applause:
I placed an order using the Mike Phillips discount and the very same day that I received my order last week was the day a construction worker clipped my truck with a load of rebar :cry: so I put the box in the garage and did not open it until today when I got my truck back from repairs.
Tragically the cone on the tornador was in 2 pieces when I opened up the box. I called customer service and informed them of the situation and was told they would get a replacement one sent out and a return sticker for the damaged one. :) :)
OOOOOOOOOOOH, what a week I am having… :(
All of the other items in the box were in excellent shape and well packed. I am a fairly new customer and I can say that I am very happy with the way you do business and I am quickly becoming a loyal customer. :xyxthumbs:
This however will probably lead to a severe depletion of my wallet. :(
Thanks again for such great service. :applause: