View Full Version : Backing plate coming apart
dengood1
07-23-2006, 10:27 AM
:mad:Has anyone had this happen to them? I've only used the PC on 4 vehicles so far!
wytstang
07-23-2006, 01:26 PM
I would send the backing plate and ask for a replacement.
dengood1
07-23-2006, 01:33 PM
Thanks, I emailed Jason@autogeek and he instantly emailed me back stating he was shipping a new one tomorrow! Awesome customer service----even on Sunday!
wytstang
07-23-2006, 01:42 PM
AG cutomer service is awesome they stand behind the product they sell. And wow on a sunday I would have expected an answer Mon day moring or something, that is service...
ScottB
07-23-2006, 04:14 PM
Jason has ice cold AG running thru those veins .... he is the man !!
cummins03
07-23-2006, 07:03 PM
I have to get my pictures up to E-mail Jason, but mine did the same thing.
joe.p
07-23-2006, 07:31 PM
Happen to me too including my pads jason not only shipped me a new BP he also upgraded my pads. "OH" he sent me a $100.00 AG gift certificate,you have to like the guy :awesome:
btw,i was J/K about the Certificate :p
Neothin
07-23-2006, 08:33 PM
I only get like 4 extended uses of a small backing plate on speed 6 before they destroy themselves. The heat created by extended speed 6 use just kills those smaller backing plates. The big ones are fine, it's just the small ones.
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