Customer asks me what I can do for this paint...

[Eric7810]

Guys

A customer is wondering what can be done about this. He bought this truck in this condition, and told me the bed had been repainted in the past.

He came to me after another detailer wet sanded it and was not able to repair the problem. I told him my gut is telling me this is a defect in the actual paint job.

What are your initial thoughts on these pictures?

https://uploads.tapatalk-cdn.com/20200913/8e3ee68de7431f18b85e2901ed824e34.jpg


https://uploads.tapatalk-cdn.com/20200913/652289d772c072f6ffa006d5deea3817.jpg


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[PaulMys]

Run away.

If wet sanding didn't touch that, then there is nothing you can do for him, Eric.

"Just Say NO"..... Lol

[IH8SPM]

Guys

A customer is wondering what can be done about this. He bought this truck in this condition, and told me the bed had been repainted in the past.

He came to me after another detailer wet sanded it and was not able to repair the problem. I told him my gut is telling me this is a defect in the actual paint job.

What are your initial thoughts on these pictures?

https://uploads.tapatalk-cdn.com/20200913/8e3ee68de7431f18b85e2901ed824e34.jpg


https://uploads.tapatalk-cdn.com/20200913/652289d772c072f6ffa006d5deea3817.jpg


Sent from my iPhone using TapatalkTry using a clay bar and lube. It worked for me with some similar stains and bird droppings.

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[Billy Baldone]

That looks like something funky in the paint did not.....Mix????

[PaulMys]

Try using a clay bar and lube. It worked for me with some similar stains and bird droppings.

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How would a clay bar remove that if wet sanding did not?

[98CayenneTA]

Hard to tell without seeing it in person. At the very least I would not touch it without measuring.

Could be something that runs deep into the clear but again would need to see it in person.

Take a microfiber and some compound and by hand scrub at a small section as in the size of a quarter and see if you can make even the slightest bit of difference.

[PaulMys]

Guys

A customer is wondering what can be done about this. He bought this truck in this condition, and told me the bed had been repainted in the past.

He came to me after another detailer wet sanded it and was not able to repair the problem. I told him my gut is telling me this is a defect in the actual paint job.

What are your initial thoughts on these pictures?



I'm not sure you guys are reading Eric's post in its entirety........

[98CayenneTA]

I'm not sure you guys are reading Eric's post in its entirety........

I read it fine. Where the light is focused in the picture does not look sanded to me and there is no way of knowing how aggressive the previous detailer went so my recommendation was to do his own analysis as if no one has touched it to come up with his own conclusion.

I have heard and seen lots of previous detailer stories and imo it's best to come to your own conclusion as opposed to pickup where the previous detailer supposedly left off.

[PaulMys]

I read it fine. Where the light is focused in the picture does not look sanded to me and there is no way of knowing how aggressive the previous detailer went so my recommendation was to do his own analysis as if no one has touched it to come up with his own conclusion.

I have heard and seen lots of previous detailer stories and imo it's best to come to your own conclusion as opposed to pickup where the previous detailer supposedly left off.

Fair enough.......

[IH8SPM]

How would a clay bar remove that if wet sanding did not?The approach to solution should be the same as if the customer hadn't said anything. Do your own testing.

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[PaulMys]

The approach to solution should be the same as if the customer hadn't said anything. Do your own testing.

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Fair enough......

[briarpatch]

Having worked in multiple body shops and seeing tons of paint work, that appears to be very, very deep in the clear, or in the color itself. I can not see any topical process being the remedy. If wet sanding did not take care of it, I'm guessing a repaint is in order.

[Eric7810]

Thanks so much for your responses guys.

I will communicate with him and send this job down the road.


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