Jacob Harrod AUTOCLEAN
07-29-2020, 01:01 PM
Well I've been waiting as paitently as possible. On the 10th of July I purchaced the 6 pack of the 5.5 inch Lake Country Force Hybrid Pads, as well as quite a few other things. Unfortunately a couple of pads were on backorder.
The orange light cutting and the white polishing pads.
My Autogeek customer service experience has been very good over the years. This is why I choose AG to order about 85 to 90 percent of my products and tools from.
Ironically I didn't think I'd need any of the other pads other than the orange white and red, but I'm glad I ordered the selection I did because now I need all but the black finishing pad.
I now have myself, two projects, and my best customer waiting on these pads.
I'm a little frustrated because my reputation is on the line here. I've got an extremely high standard to uphold, and there is a lot of competition in my area.
I don't want the reputation of taking to long to take care of my customers.
As I get myself built up again it will be easier to get them taken care of faster.
Here it is the 29th of July.
I don't think they are the right pads for my polisher as my polisher is a free spinning DA. I ordered the pads thinking I was getting a forced rotation machine based off of what the tool guy told me.
I tried to do little research on the machine before I bought it but couldn't find much info so I just had to go off of what the tool guy said.
Not a big deal, its probably still a good machine.
Oh well, I'll make it work.
As I'm writing this I think I may call AG and just see if they'll trade me what I've got for a better option.
Does anyone know of any high quality pads that will work great with my 5 inch free spinning DA, the BLACKFIRE One Step and 3D One?
Preferably Lake Country, but Im open to other high quality brands as well.
I need:
1 Heavy cutting pad
1 Light cutting pad
2 Polishing pads
1 Finishing pad
1 Waxing pad
I talked to one customer service rep around the 15th I believe, and another the other day. Maybe a couple of days ago.
Based on what what I can remember [emoji848] the rep on or around the 15th said the pads would arrive at AG on the 17th then ship a few days later.
When I called a couple of days ago I believe she said they'd arrive on the 29th and then ship a few days later.
I sure hope they don't split up my next order on Friday because once I place that order I'll be on a financial deadline to get the more expensive package done for my best customer.
How has your experience been buying pads? Are they out everywhere? Is it just the Force Hybrid pads that are in high demand? Maybe a lot of people are polishing their's and others cars now.
I've called customer service twice today and just get the messege that they are in a meeting. Then it says to leave a message of which I never hear a beep to leave a messege. Then the after hours messege.
UPDATE: I was able to leave a messege with the PBMG after hours voicemail.
I HOPE THEY ARE TALKING ABOUT MAKING THIS RIGHT WITH ME DURING THE MEETING.
I'm sure they will. Everything I've ordered from AG has helped me to detail at my highest level and produce amazing results. Not to mention all of the detailing knowledge and support I've gotten.
If AG Staff were to see this Id appreciate a call.
405-208-0999
I'd like to trade you some more suitable pads for my polisher thay you have in stock so I can get
my customer taken care of.
The three pads I've got are unused and still brand new in the package as pictured.
Not only does this guy have me detail his personal vehicles but he has me detail his customers vehicles as well.
I'd say he gives me 85 to 90 percent of my business. Never complains about the prices either, and gives me big tips too. [emoji2]
https://uploads.tapatalk-cdn.com/20200729/9548b39a5dbcb331b058db06627249b9.jpg
Sent from my SM-G975U using Autogeekonline mobile app (http://r.tapatalk.com/byo?rid=87407)
The orange light cutting and the white polishing pads.
My Autogeek customer service experience has been very good over the years. This is why I choose AG to order about 85 to 90 percent of my products and tools from.
Ironically I didn't think I'd need any of the other pads other than the orange white and red, but I'm glad I ordered the selection I did because now I need all but the black finishing pad.
I now have myself, two projects, and my best customer waiting on these pads.
I'm a little frustrated because my reputation is on the line here. I've got an extremely high standard to uphold, and there is a lot of competition in my area.
I don't want the reputation of taking to long to take care of my customers.
As I get myself built up again it will be easier to get them taken care of faster.
Here it is the 29th of July.
I don't think they are the right pads for my polisher as my polisher is a free spinning DA. I ordered the pads thinking I was getting a forced rotation machine based off of what the tool guy told me.
I tried to do little research on the machine before I bought it but couldn't find much info so I just had to go off of what the tool guy said.
Not a big deal, its probably still a good machine.
Oh well, I'll make it work.
As I'm writing this I think I may call AG and just see if they'll trade me what I've got for a better option.
Does anyone know of any high quality pads that will work great with my 5 inch free spinning DA, the BLACKFIRE One Step and 3D One?
Preferably Lake Country, but Im open to other high quality brands as well.
I need:
1 Heavy cutting pad
1 Light cutting pad
2 Polishing pads
1 Finishing pad
1 Waxing pad
I talked to one customer service rep around the 15th I believe, and another the other day. Maybe a couple of days ago.
Based on what what I can remember [emoji848] the rep on or around the 15th said the pads would arrive at AG on the 17th then ship a few days later.
When I called a couple of days ago I believe she said they'd arrive on the 29th and then ship a few days later.
I sure hope they don't split up my next order on Friday because once I place that order I'll be on a financial deadline to get the more expensive package done for my best customer.
How has your experience been buying pads? Are they out everywhere? Is it just the Force Hybrid pads that are in high demand? Maybe a lot of people are polishing their's and others cars now.
I've called customer service twice today and just get the messege that they are in a meeting. Then it says to leave a message of which I never hear a beep to leave a messege. Then the after hours messege.
UPDATE: I was able to leave a messege with the PBMG after hours voicemail.
I HOPE THEY ARE TALKING ABOUT MAKING THIS RIGHT WITH ME DURING THE MEETING.
I'm sure they will. Everything I've ordered from AG has helped me to detail at my highest level and produce amazing results. Not to mention all of the detailing knowledge and support I've gotten.
If AG Staff were to see this Id appreciate a call.
405-208-0999
I'd like to trade you some more suitable pads for my polisher thay you have in stock so I can get
my customer taken care of.
The three pads I've got are unused and still brand new in the package as pictured.
Not only does this guy have me detail his personal vehicles but he has me detail his customers vehicles as well.
I'd say he gives me 85 to 90 percent of my business. Never complains about the prices either, and gives me big tips too. [emoji2]
https://uploads.tapatalk-cdn.com/20200729/9548b39a5dbcb331b058db06627249b9.jpg
Sent from my SM-G975U using Autogeekonline mobile app (http://r.tapatalk.com/byo?rid=87407)