Griots polisher broke

[curiousgeorge]

The entire weight sheared off. Anyone ever run into this?

Repair tips? Polisher is seven years old but I only use it once a year on 2 separate cars

69169


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[Dr Oldz]

That’s wild. Call Griot’s. They are lifetime warranty!

[Sizzle Chest]

^^^As stated above. Excellent customer service and warranty! They will take care of you.

[Coatingsarecrack]

That’s sucky... call Griot’s and update us on the customer service experience. Should be amazing


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[Thomkirby]

Agree with all, I did just that a few weeks ago on another model, G15.

Tip, I you purchased direct from GG then they will give you instructions to return it free of shipping cost.
If you purchased from AG, then you pay the return and ship it back to Indiana. The warranty unit should be shipped directly back to you.
Also on the form, you can request to repair or replace, but that might be different given your model no longer is in production nor supply at their facility.

That is what happened to me.

[arthur1920]

The entire weight sheared off. Anyone ever run into this?

Repair tips? Polisher is seven years old but I only use it once a year on 2 separate cars

69169


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Please tell us it didn't shear off while you were using it on the car and make nasty damage to paint

[curiousgeorge]

It did shear off while I was polishing fortunately I pulled off in time and no damage other than a hood and 2 front doors that need to be polished.

AG told me to contact Griots. Let’s see how this goes...


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[WaxMaster1]

My G9 died on me during a job about a month ago. I called Griots, I returned the defective unit and I just received the new one last week.

[PaulMys]

That sucks. Every brand will have a dud here or there, but at least with Griot's it won't cost you an arm & a leg to get the entire unit replaced. In fact, it'll be free.

And, you might even get a GG9 instead of the GG6. :)

[curiousgeorge]

How is the G9 compared to the G6. Griots told me to mail in polisher and there may be a “charge” bc they no longer make it and may have to send me a G9


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[IH8SPM]

Duplicate.

[IH8SPM]

My G9 died on me during a job about a month ago. I called Griots, I returned the defective unit and I just received the new one last week.Did it feel underpowered before it died?

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[WaxMaster1]

Did it feel underpowered before it died?

Sent from my SM-N960U using Autogeekonline mobile app (http://r.tapatalk.com/byo?rid=87407)The OPM would vary and it would just stop. Speed controller seemed jacked.

[PaulMys]

The OPM would vary and it would just stop. Speed controller seemed jacked.

These have a variable speed trigger mechanism, right Chris?

[WaxMaster1]

These have a variable speed trigger mechanism, right Chris?No variable trigger on the G9. All or nothing. My G15 does have a variable triggerhttps://uploads.tapatalk-cdn.com/20200407/aaf8bc9ac9e359ceb2a256fd8df4e94d.jpghttps://uploads.tapatalk-cdn.com/20200407/f60a5e0440ac70ebeb9a779b10b4cdf9.jpg