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Calendyr
06-05-2018, 09:16 PM
Just placed an order using the SUMMER25 code for the 25% off.

So my total before shipping was 296.91$... 25% of that is 74.23$, yet, I only received a 34,23$ discount... how do you come to this amount?

As usual the free shipping doesn't apply to Canada, but it would be nice if you could give the equivalent of what people are saving in the US... Might just be 5 or 10$ off but
when paying 65$ for shipping, even 5 or 10$ discount would be appreciated.


Here is my invoice's details:




Subtotal:
$296.91


Shipping:
$64.99


Tax:
$0.00


25% savings:
-$34.23


Total:
$327.67

acuRAS82
06-05-2018, 09:34 PM
Certain items such as polishers, garage equipment and Buy 1, Get 1 aren’t included for discount.

WaxMaster1
06-05-2018, 09:52 PM
Certain items such as polishers, garage equipment and Buy 1, Get 1 aren’t included for discount.

Yep, This ^^^^^^

We need to know what was in your cart, not just the numbers.

sixsix
06-05-2018, 11:42 PM
I always got the discount on the bogo stuff

Nix
06-06-2018, 06:35 AM
Looks like you had one of those items from BOGO page which does not qualify for the discount..


I always got the discount on the bogo stuff

nope..BOGO are excluded..

Calendyr
06-06-2018, 07:40 AM
Certain items such as polishers, garage equipment and Buy 1, Get 1 aren’t included for discount.

None of my items were any of those things:

Qty Product Code - Product Name Price
---------------------------------------------------------------------------
1 D-MC5-12 - 12 Pack Meguiars DMC5 DA Microfiber Cutting 99.99
1 D-MX5 - 5 Inch Meguiars XTRA CUT Microfiber Disc (2 Pa 23.99
1 D-MC3 - 3 Inch Meguiar's DA Microfiber Cutting Disc (2 15.99
1 SG-035117 - SCANGRIP Matchpen Light 59.99
1 OPT-21243 - Optimum Yellow Opti-Clay 14.99
1 NS-AS-018 - Nanoskin Autoscrub Speedy Prep Sponge (Med 12.99
1 LC-LL-92525 - 5.25 Inch Lake Country Low Lint Prewashe 15.99
1 LC-3-TP-COMBO - Lake Country ThinPro Foam Pad System 3 29.99
1 SUMMER25 - Summer Sizzling Sale - 25% Off Your Order! -34.23
---------------------------------------------------------------------------
Sub-Total: 239.69
Tax: 0.00
Shipping & Handling: 64.99
---------------------------------------------------------------------------
TOTAL: 304.68
---------------------------------------------------------------------------


They removed the 303 protectant, says it's hazardous material and FedEx won't ship it to Canada ;(

MarkD51
06-06-2018, 07:51 AM
Might be less expensive for you to email Autogeek rather than a phone call. without a doubt they'll make it all right if there is a mistake, and a glitch.

Calendyr
06-06-2018, 07:59 AM
Ya, I put a note in the order regarding it, which was not taken into account. I am leaving now for a detail but will email them tonight when I return. Strange stuff ;(

Nix
06-06-2018, 08:28 AM
None of my items were any of those things:

Qty Product Code - Product Name Price
---------------------------------------------------------------------------
1 D-MC5-12 - 12 Pack Meguiars DMC5 DA Microfiber Cutting 99.99
1 D-MX5 - 5 Inch Meguiars XTRA CUT Microfiber Disc (2 Pa 23.99
1 D-MC3 - 3 Inch Meguiar's DA Microfiber Cutting Disc (2 15.99
1 SG-035117 - SCANGRIP Matchpen Light 59.99
1 OPT-21243 - Optimum Yellow Opti-Clay 14.99
1 NS-AS-018 - Nanoskin Autoscrub Speedy Prep Sponge (Med 12.99
1 LC-LL-92525 - 5.25 Inch Lake Country Low Lint Prewashe 15.99
1 LC-3-TP-COMBO - Lake Country ThinPro Foam Pad System 3 29.99
1 SUMMER25 - Summer Sizzling Sale - 25% Off Your Order! -34.23
---------------------------------------------------------------------------
Sub-Total: 239.69
Tax: 0.00
Shipping & Handling: 64.99
---------------------------------------------------------------------------
TOTAL: 304.68
---------------------------------------------------------------------------


They removed the 303 protectant, says it's hazardous material and FedEx won't ship it to Canada ;(

Your scangrip does not qualify for discount clearly states on product page...
SCANGRIP Matchpen Light, handheld swirl finder light (https://www.autogeek.net/scangrip-matchpen.html)

last line before pricing..

derass
06-06-2018, 10:34 AM
I too have made the same complaint and suggestion about shipping to Canada. I understand that it's more expensive in general, but some kind of discount comparable to what US customers are getting would be nice.

eg. If free shipping in the US is worth $10, then it would be $10 off the $50 shipping to Canada

rlmccarty2000
06-06-2018, 01:19 PM
303 Protectant is hazardous in Canada? Huh, never would have guessed. Probably have used 10 gallons of the stuff and never thought of it as hazardous.

Calendyr
06-06-2018, 06:11 PM
303 Protectant is hazardous in Canada? Huh, never would have guessed. Probably have used 10 gallons of the stuff and never thought of it as hazardous.

I think it has to do with shipping regulations, not that is prohibited here. I buy Scotch guard very often and it is available at all major stores, 303 is a similar product but in a spray bottle instead of an aerosol can.

Calendyr
06-06-2018, 06:12 PM
Your scangrip does not qualify for discount clearly states on product page...
SCANGRIP Matchpen Light, handheld swirl finder light (https://www.autogeek.net/scangrip-matchpen.html)

last line before pricing..

Ok... that's 60$ out of 300... yet they applied the discount to only half of my order.

Will email them now, I just got home ;)

sixsix
06-06-2018, 06:18 PM
Looks like you had one of those items from BOGO page which does not qualify for the discount..



nope..BOGO are excluded..

That’s 3 items that were BOGO that I bought on one order and got the discount.

https://uploads.tapatalk-cdn.com/20180606/2085ceadd879b0c8fd41579d3c395adb.jpg
https://uploads.tapatalk-cdn.com/20180606/25173dfb6ec17402f1b87fecded7132e.jpg



Sent from my iPhone using Tapatalk

Nix
06-06-2018, 07:21 PM
Ok... that's 60$ out of 300... yet they applied the discount to only half of my order.

Will email them now, I just got home ;)

looks like i missed this one Meguiars DMC5 DA Microfiber Cutting Discs, 5 inches 12-Pack (https://www.autogeek.net/dmc5-12-pack.html)

your pads does not qualify for discount either..