Buff-N-Glo
03-10-2017, 05:56 PM
Just recently I had a problem with my extractor which I came to find out was my fault. I was running the Durrmaid 1600 with a very thin extension cord and come to find out, this was not a good idea. So the last time I tried to turn it on I had smoke shooting out of it like a smoke bomb. I didn't know what to do so I called Dennis at Durrmaid.
They kindly took my extractor in and fixed all the problems with it. And very reasonably priced considering the fact that it was my fault for not running enough juice to the extractor. I have heard many horror storys about lousy customer service from other brands, (I don't want to mention any names) but lets just say, this has been the complete opposite.
Just about any extractor you buy will eventually give you problems down the road, but it's good to know with Durrmaid there is always great customer service. They fixed all my problems and now I can move on again with detailing. And considering the fact this extractor was less expensive than the other brands with the same specs.
Just a friendly heads up if anyone out there is looking for a decent extractor.
They kindly took my extractor in and fixed all the problems with it. And very reasonably priced considering the fact that it was my fault for not running enough juice to the extractor. I have heard many horror storys about lousy customer service from other brands, (I don't want to mention any names) but lets just say, this has been the complete opposite.
Just about any extractor you buy will eventually give you problems down the road, but it's good to know with Durrmaid there is always great customer service. They fixed all my problems and now I can move on again with detailing. And considering the fact this extractor was less expensive than the other brands with the same specs.
Just a friendly heads up if anyone out there is looking for a decent extractor.