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prr
11-23-2016, 09:50 PM
I was browsing the Collinite website and came across a note (on their page for 845, on their notes on page 4, for this product: http://www.collinite.com/assets/Uploads/Product-Tech-Sheets-PDF/TTech845pdf.pdf), that it should be discarded if it gets below freezing.

This surprised me, as I had never come across this info before. I have always kept my waxes in my garage. In the winters, it does occasionally get to the high 20s, but that is only the coldest nights of the year--and that is outside, not inside the garage. Anyways, I'm wondering if any of you have come across this advice before, or if you have kept your wax in rooms (or outside) where it got below freezing---and what the affect was.

forrest@mothers
11-23-2016, 10:00 PM
When paste waxes freeze, the water in them turns to ice and the wax breaks in to chunks.

We recommend our paste product be keep from freezing, also. Many liquids can be thawed and shaken, but a paste can't, obviously.

I'd suggest you bring all of your detailing products inside once the temperature gets close to freezing.

prr
11-23-2016, 10:06 PM
Interesting. I can see why then, Collinite says to keep 845 out of freezing temperatures--it is a paste if anything ever was.

Thanks for the input.

Have you thought of getting a Mother's sub-forum here at AG? Earlier today I sent an email to your tech support (email addy taken from your website) w/ a few questions, but I'm not ever sure that an email will get answered.

forrest@mothers
11-23-2016, 10:24 PM
Earlier today I sent an email to your tech support (email addy taken from your website) w/ a few questions, but I'm not ever sure that an email will get answered.

Emails do get answered. I'll see what's up with them.

prr
11-23-2016, 10:25 PM
Emails do get answered. I'll see what's up with them.

Great. My complaint wasn't about your site specifically--this was my first email. Its just in general, whenever I email a company.

forrest@mothers
11-28-2016, 09:21 PM
Great. My complaint wasn't about your site specifically--this was my first email. Its just in general, whenever I email a company.


Just got to my hotel. It looks like you emailed us at 1:14pm Cali time on Wednesday, after our office closed for Thanksgiving. Jimmy D replied Friday morning 10:39 Cali time. I think that's a decent reply time given the office closure and the holiday.

I hope he answered the questions to your satisfaction. We try hard to respond within 24 hours, but sometimes holidays get in the way.

Setec Astronomy
11-28-2016, 09:40 PM
Interesting. I can see why then, Collinite says to keep 845 out of freezing temperatures--it is a paste if anything ever was.

Yeah...845 isn't what we'd consider a paste wax. Some liquid "waxes", polishes, QD's etc. are damaged by freezing. I think it's something related to why James Bond wanted his martini shaken, not stirred...it bruises the alcohol.

custmsprty
11-28-2016, 10:04 PM
Just got to my hotel. It looks like you emailed us at 1:14pm Cali time on Wednesday, after our office closed for Thanksgiving. Jimmy D replied Friday morning 10:39 Cali time. I think that's a decent reply time given the office closure and the holiday.

I hope he answered the questions to your satisfaction. We try hard to respond within 24 hours, but sometimes holidays get in the way.

:dblthumb2::dblthumb2:

prr
11-29-2016, 12:17 AM
Yeah...845 isn't what we'd consider a paste wax.

You're welcome to that opinion, I just remember contacting customer service because this bottle of what I though was liquid wax was not pushing out anything onto the applicator pad. Then I read that you needed to shake it considerably, or put it in a pan of hot water, if you wanted it to be thinner. It's got to be the thickest wax ever to come out of a bottle.

prr
11-29-2016, 12:19 AM
Just got to my hotel. It looks like you emailed us at 1:14pm Cali time on Wednesday, after our office closed for Thanksgiving. Jimmy D replied Friday morning 10:39 Cali time. I think that's a decent reply time given the office closure and the holiday.

I hope he answered the questions to your satisfaction. We try hard to respond within 24 hours, but sometimes holidays get in the way.

Yes, he answered the questions very well. A two day turnaround is very good, considering this was over Thanksgiving. Agreed.

Setec Astronomy
11-29-2016, 07:20 AM
You're welcome to that opinion, I just remember contacting customer service because this bottle of what I though was liquid wax was not pushing out anything onto the applicator pad. Then I read that you needed to shake it considerably, or put it in a pan of hot water, if you wanted it to be thinner. It's got to be the thickest wax ever to come out of a bottle.

Well, to be fair to you, Collinite now refers to it as a "gel" wax. The paste waxes are 476S and 915; those come in a can.

OptimumAutoSpa
11-29-2016, 10:58 AM
I sent an email to mothers roughly 8 months ago and still waiting for an answer... mind you, we are a reseller of their products.

On another note, don't let your detailing items freeze... bring them inside if you have the space. I have an area between my garage and downstairs, roughly 5x5 that I put shelves up... that's where everything stays throughout the year.

forrest@mothers
11-29-2016, 11:07 AM
I sent an email to mothers roughly 8 months ago and still waiting for an answer... mind you, we are a reseller of their products.

Fortunately all emails are archived.

LMK what email address you sent it from and I'll find it.

OptimumAutoSpa
11-29-2016, 11:11 AM
Fortunately all emails are archived.

LMK what email address you sent it from and I'll find it.

Thanks! I sent a PM.

prr
11-29-2016, 12:04 PM
I sent an email to mothers roughly 8 months ago and still waiting for an answer... mind you, we are a reseller of their products.

On another note, don't let your detailing items freeze... bring them inside if you have the space. I have an area between my garage and downstairs, roughly 5x5 that I put shelves up... that's where everything stays throughout the year.

Now when you and Forrest say "detailing products," do you two mean just waxes and sealants and polishes? Or would you put in all products, such as interior protectants, and car soap, as well?