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FinishingTouchA
11-02-2016, 02:14 PM
Just sheared off the center of the backing plate on my Rupes. Thankfully no vehicles or humans were injured.http://uploads.tapatalk-cdn.com/20161102/ad557df989a0c6e595831896afacc4dc.jpg


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Mike@DedicatedPerfection
11-02-2016, 02:17 PM
What in the world!?

Make sure to contact RUPES.

thanks for sharing so others can see.

VISITOR
11-02-2016, 02:19 PM
yikes!

MikeC78
11-02-2016, 02:21 PM
Italian or Chinese. Anything can break.

Zubair
11-02-2016, 02:23 PM
Thats insane, curious to know the specefics around this like speed,pressure,pad,how tight was the bolt etc. Regardless this should never have happened. Await response from Dylan.

Setec Astronomy
11-02-2016, 02:27 PM
Wow, that looks like it was exciting!

FinishingTouchA
11-02-2016, 02:39 PM
Thats insane, curious to know the specefics around this like speed,pressure,pad,how tight was the bolt etc. Regardless this should never have happened. Await response from Dylan.

We run on speed 3-4 90% of the time with the occasional 5-6. Pads are buff n shine maroon. Bolt used to back out every time we used it when we first got it. Then we tightened it really tight with blue threadlock and haven't had any issues since.


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lane5515
11-02-2016, 04:59 PM
were you using the washer mod?

Eldorado2k
11-02-2016, 05:07 PM
yikes!

I'm surprised you didn't give him the 1-800 number and promise they'd take care of him. Lol.

Guyb
11-02-2016, 06:01 PM
That would have been one scary experience. You are fortunate there was no damage or injuries.

dlc95
11-02-2016, 08:11 PM
Intense!

BrutalNoodle
11-02-2016, 08:28 PM
Is there torque spec for the bolt?

I'm not going to knock Rupes, but I do wonder if you'll have to deal with "over tightening" or use product (thread locker) not approved or recommend by the manufacturer.

Again, not looking to start anything, just something I deal with tool manufacturers before.

Valky
11-02-2016, 08:54 PM
This will not happen over normal condition, I can't imagine how this could happen though. I have my pad fly off, Rupes microfiber pad breaking but, MKII backing plate is so darn sturdy despite it having gripping issues.

Sean M at ShowShine
11-02-2016, 09:03 PM
It looks like you have a washer mod. If that's the case then you're probably screwed on warranty

Dylan@RUPES
11-03-2016, 09:14 AM
Well, thats definitely a first and I'm sorry for the delay in seeing this.... SEMA has me running around like crazy so my time to jump online and check the forums is pretty limited. Always best to contact us direct if you need help as we don't check the boards ever single day.

That being said - the failure is really unusual because the actual metal part at the center of the plate looks to be bent/pulled out of the plate. I've honestly never seen anything like it before. Can you shoot me an email with your contact phone number - I'll get our director of manufacturing on the phone with you and have him see what could have possible gone wrong and determine the best fix - if its just a plate certainly we can send that to you free of charge and you're good, but I want his determination if there any other parts that should be replaced just to be safe. My email is dylanv@rupesusa.com


It looks like you have a washer mod. If that's the case then you're probably screwed on warranty

Not at all true - unless the washer mod is the cause of the failure it has no impact on warranty.