Customer’s Truck Arrives Muddy

[mckobe]

If it were me, I'd skip 845 on that vehicle. If that's your go to for details keep goin, but if you've lost time by removing more mud than you thought call it done.

HD Speed is good, there's some others that have really jumped ahead though.

Like?

[tomsteve]

my suggestion is always do a little extra even if it isnt noticed. doing a little extra isnt about the customer-its about how you feel when the job is done.

[Mike Phillips]

My take?


If you planned on washing the vehicle as a part of the package than I don't see and issue.

This is where you save OLDER tatty wash mitts and/or brushes and wash these areas FIRST before starting at the top and working down. Of course, still do wheels and tires first.

So,

Wheels and tires first.
Then wash lower muddy panels.
Remove mitts, wash buckets, brushes - anything used to clean the muddy areas away and out of the wash area so no chance for cross-contamination
Wash vehicle - start at the top and work your way down

[FUNX650]

my suggestion is always do a little
extra even if it isnt noticed.

doing a little extra isnt about the customer-
its about how you feel when the job is done.

Not to be a malcontent,
but over the years:
I found that “über feelz”,
don’t pay the bills...



Bob

[Calendyr]

Not to be a malcontent,
but over the years:
I found that “über feelz”,
don’t pay the bills...



Bob

I get the Uber feelz when I get paid well LOL

[tomsteve]

Not to be a malcontent,
but over the years:
I found that “über feelz”,
don’t pay the bills...



Bob

OP made $50 extra doing extra.
and just a greenhorn at it even!
maybe you should try it