Mille arrival - any new updates?

[VISITOR]

I punt Rupes because it is a reputable brand with great customer service and I amongst thousands of others stand by the brand through personal experience. I punt Rupes more now as to counter the likes of you as you have been constantly bashing the brand for years, recently more so in an indirect more discreet manner so as to hide your hate which is even more transparent now more than ever. I will say it again, you come across more as a Rupes Hater than a Griots and Flex fanboy.

lol, flex and griots are both just as reputable and back their products 110%. no hate in any of my bones/body, i am absolutely one of the nicest guys you'll ever meet. the whole bashing/discrediting a company because they don't make their polisher is ridiculous among many other things you say which i know many don't agree with including myself. you come across in ways which can be described as a hater yourself...

[Ronin47]

lol, flex and griots are both just as reputable and back their products 110%. no hate in any of my bones/body, i am absolutely one of the nicest guys you'll ever meet. the whole bashing/discrediting a company because they don't make their polisher is ridiculous among many other things you say which i know many don't agree with including myself. you come across in ways which can be described as a hater yourself...

Not faulting you as a person, I don’t even know you. What I do know is your unjust behavior towards Rupes. Take a chill pill and atleast try and not sneak in Griots at every chance you get just so as to spite Rupes. I just said what many that agree with me wanted to be said. I could not hold back any longer and am done with the subject.

[VISITOR]

please take your own advice (and behavior) and try not to knock anything that isn't a rupes (making other brands seem inferior and not worthy). yes, many/quite a few agree with me on this two way street...

[Todd@RUPES]

Visitor is 100% a hater. Apparently he had a problem with RUPES because years ago, before we were a USA company, he had an issue with a RUPES product and didn't get adequate support. RUPES USA has apologized. This is why he has bashed our customer support, despite the literal 1000s of post that state the opposite. This is why he shows up on RUPES threads and takes passive aggressive approaches, or finds anything that helps him fight the little war he is losing, no matter how obscure.

How do I know the back story? Because Dylan offered to call him and find out what was with his bashing. He claimed to have called, publicly stated he called, claimed nobody called him back, and said "he didn't have anymore time" to invest in trying to resolve the issue. Dylan looked up the phone records, tracked every call for 2 weeks, and couldn't find any record of Visitor calling despite his public proclamation to the opposite. Dylan called him, and found out the above information.

Apparently time isn't an issue, as I can almost guarantee Visitor will be on any thread about RUPES, trying the best to fight some clandestine war. His motives are fairly obvious, and it seems to pain him that we are growing at a crazy rate, we have built a factory in the USA, we continue to lead the way in innovation, we are hiring more and more Americans. Think of all the time invested, and wasted, but we all get pleasure from different things.

Most the time he is so obvious that it is entertaining, and I appreciate his efforts to "remain under the radar" despite the fairly obvious failure in doing so.

Again, while I am not 100% sure on the details that transpired 4-5 years ago, before RUPES had a USA company, and when problems could get lost in translation, we are sorry that they occurred. It is one of the reasons we knew we had to build a USA-based facility, with customer service reps and take warranty repair in house. We learned from the early issues, and now customer service, like our innovation, and holistic manufacturing is beyond approach.

[VISITOR]

Visitor is 100% a hater. Apparently he had a problem with RUPES because years ago, before we were a USA company, he had an issue with a RUPES product and didn't get adequate support. This is why we has bashed our customer support, despite the literal 1000s of post that state the opposite. This is why he shows up on RUPES threads and takes passive aggressive approaches, or find anything that helps him fight the little war he is losing.

How do I know the back story. Because Dylan offered to call him and find out what was with his bashing. He claimed to have called, publicly stated he called, claimed nobody called him back, and said "he didn't have anymore time" to invest in trying to resolve the issue. Dylan looked up the phone records, tracked every call for 2 weeks, and couldn't find any record of Visitor calling despite his public proclamation to the opposite. Dylan called him, and found out the above information.

Apparently time isn't an issue, as I can almost guarantee Visitor will be on any thread about RUPES, trying the best to fight some clandestine war. His motives are fairly obvious, and it seems to pain him that we are growing at a crazy rate, we have built a factory in the USA, we continue to lead the way in innovation, we are hiring more and more Americans. Think of all the time invested, and wasted, but we all get pleasure from different things.

todd, the point being is if you respond to someone from the beginning keep responding and don't leave them out to dry despite trying to resolve something long after. it's okay and i like and use other polishers that do the job just as well even if you think they aren't as good as your's. there isn't an only one option that is the best but a variety in which someone can explore and get from point A to B in the same way. no war started, just letting people know that there are other reputable brands that are just as good...

[Todd@RUPES]

todd, the point being is if you respond to someone from the beginning keep responding and don't leave them out to dry despite trying to resolve something long after. it's okay and i like and use other polishers that do the job just as well even if you think they aren't as good as your's. there isn't an only one option that is the best but a variety in which someone can explore and get from point A to B in the same way. no war started, just letting people know that there are other reputable brands that are just as good...

You are free to use what you want. Don't move the goal posts and shift the focus.

My point wasn't about what you use and why you use it. It is why do you constantly show up on RUPES threads and push other brands? If you want to talk about other brands, that's awesome. There are a lot of great brands out there.

You are not just "letting other people know" what's out there, you are purposely trying to derail and inject on the threads specific to RUPES. I don't care, nor do I read any other posts you make other than the ones that so happen to appear in the RUPES subsection.

Your game is obvious and I've bitten my tongue long enough.

[VISITOR]

You are free to use what you want. Don't move the goal posts and shift the focus.

My point wasn't about what you use and why you use it. It is why do you constantly show up on RUPES threads and push other brands? If you want to talk about other brands, that's awesome. There are a lot of great brands out there.

You are not just "letting other people know" what's out there, you are purposely trying to derail and inject on the threads specific to RUPES. I don't care, nor do I read any other posts you make other than the ones that so happen to appear in the RUPES subsection.

Your game is obvious and I've bitten my tongue long enough.

if someone wants to know about other products and there is mention of another brand of tool (or asking/inquiring about one), it shouldn't be taken down like it's not as good or inferior know matter what thread it's in. not everyone wants brand A polisher when they may like something about brand B's specs that does the same thing among other key factors that they want to know about. i know many members feel the same way in this regard...

[TheSteelFoX]

@Todd where is the RUPES USA plant located? Thanks

[Todd@RUPES]

if someone wants to know about other products and there is mention of another brand of tool (or asking/inquiring about one), it shouldn't be taken down like it's not as good or inferior. not everyone wants brand A polisher when they may like something about brand B's specs that does the same thing among other key factors that they want to know about. i know many members feel the same way in this regard...

There are literally 1000s of people on here with 1000s of posts about other products. Curious that I don't have a problem with any of them.. smh.

The fact you are trying to spin your obvious and flagrant behavior into something other than a thinly-veiled vendetta is beyond me and frankly speaks volumes about you.

You show up on RUPES threads and passive aggressively post things with a clear purpose, which is not the betterment of mankind or the flow of information. Please don't insult my intelligence or those who have called you (but not other people) out on this way too many times. Your agenda is perfectly clear and people would probably respect you more if you would just state it out loud.

Instead, shifting the goal posts is the behavior I would expect from somebody who claims to make phone calls they never did, yet posts that they did, in order to make a company look bad....

[Todd@RUPES]

@Todd where is the RUPES USA plant located? Thanks

Just outside Denver Colorado

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