Rupes Support?

[Freshjive44]

Contact Kevin Brown

Good luck with that. He never answers the phone number listed on the website and doesn't return messages.

[Jaretr1]

I havent had a need to get my Rupes serviced, but just from the quick responses Dylan and Todd provide regarding Rupes questions on this forum, I would say their support is excellent. Not many companies have representatives hanging out on forums such as this one providing help for their products.

[swanicyouth]

I don't think the machine ever needs a "once over" or routine maintenance.

Just use it. If something breaks - address it.

1. If it's a plastic piece or something, you can order them online. Or, if you bought it from AGO - talk to Nick - he may send you the piece for free.

2. If the BP is beat or bent - replace it.

3. If the machine has an electrical problem, it's probably not super hard to figure out what part is bad - order it and replace it.

4. If the spindle mechanism gets bent or damaged - you may be able to order that as well.

But, it's a $400 unit. Eventually, you will have to replace it if you are using it 24/7.

[WaxMaster1]

Good luck with that. He never answers the phone number listed on the website and doesn't return messages.

I'll second that. I wrote him a nice email asking him a question and...........................crickets.