Problem...HELP? I dont think this is right?

[KJW Detailing]

Ok using my PC for the first time...

Problem...

First of all, is the great area of the pc suppost to get really hot?

Second, i was just using it on my brothers car and i began to smell something burning...i stopped working and out came smoke from the machine....

The PC is in its first uses and i dont think this is right...

HELP!

[Truls]

When the PC starts smoking you should contact customer service.

If you bought it from AG, contact them

tech: techhelp@autogeek.net

Customer S: customerservice@autogeek.net

[KJW Detailing]

i didn't get it from AG though...

[Truls]

Contact the dealer then, something is wrong when it smokes...not cool if it starts burning.

Or contact Porter Cable direct, they should take care of you.

[KJW Detailing]

thanks truls...man this is a bummer...maybe now i need to try and get my money back and get the UDM...man it would be my luck that something like this happened

[Truls]

Always boring when something brakes down at first time use. I hate when that happens

Good luck replacing the PC, and if you get a refund, the UDM looks like a great machine imo

[KJW Detailing]

thanks! yea this is a major bummer

[KJW Detailing]

im starting to think that the problem with my PC occurs during pressure placed on the machine while in use...b/c i took it outside and turned it on but without using it on a car...it staid cool and no smoke...

...so does anyone think that i should give it another try? i am almost tempted to use it on my car using just 360 b/c i know it doesn't require alot if any pressure...but then again what about when i need to use pressure?

what should i do?

[Whitethunder46]

This must be why you called me?

I strongly suggest trying to get your money back and return it.

Then either buy another PC or wait for the UDM, HOWEVER you must buy from AG, lol.

[Al-53]

when you add excessive pressure to a PC it will over heat...you should just use 5-10 pounds on pressure....I use the weight of the machine and some pressure...very little....also do not block the air intake for the cooling fan...

the more you bog the machine the more current it draws to keep it going causing it to over heat...you can actually melt the coatings on the armature windings which is a epoxy....there is a limit to what you can do with a PC....if you have to bear down on it to the point of bogging it ..then you need a rotary....

Al