Done with Edge!

[joe.p]

Originally Posted by greg'sgoat

I didn't see him bashing LC or other competitors in his post. I saw him making a comparison to a velcro backing plate and using LC as the example. Every system has issues. I very rarely see the velcro issues posted though. On my own car, the velcro failed and the pad flew into the yard. Requiring a drive of 1.5 hour drive to AG's warehouse to get a replacment (long weekend ahead and didn't want to wait).

with all due respect i think its unfair to bring a competitors product in a thread ...no more un-professional to bash a fellows detailers work that you might be called upon to fix or repair his error..

i don't beleive my thread implied Aron was bashing anyone

[D&D Auto Detailing]

Before getting the Edge system, I had the regular backing plate with Meguiar's pads. THE ONLY issue I ever had was the glue on the pads giving out. I figured out the reason for this was because I was soaking the pads in hot water, and removing the pad from the backing plate carelessly. Both of which have easy solutions.

I also find that the backing plate system allows the pad to spin A LOT better. Its also easer to keep the pad flat against the surface. The backing plate has more surface area on the pad, thats why it helps.

For two fittings to only last a couple cars is ridiculous. On top of that, I cant even use 1 pad anymore because the white plastic in the pad has worn so much. Ive only used that pad on about 6 or 7 cars.

[lecchilo]

I'm with Joe P. here... why does it matter what problems any other competitor has? If people are complaining about your product, why mention someone else's shortcomings?

I think the point here Aaron is the fact that if the products keep failing, there's no point in replacing them and hoping for better luck next time. I know there are numerous people that haven't had one adapter fail on them yet, but that doesn't change the fact that I'll need 20 of them in the next 2 years of detailing... I wish you all the luck with this issue, because I think the idea is/was a great one, but there is an issue with the engineering of the product.

[MotorCity Honda]

Originally Posted by joe.p

with all due respect i think its unfair to bring a competitors product in a thread ...no more un-professional to bash a fellows detailers work that you might be called upon to fix or repair his error..

i don't beleive my thread implied Aron was bashing anyone

Originally Posted by The Edge

Look Guys,
One thing I have learned is that the PC is very hard on pads, backing plates, and adapters but we build our products to the highest standards, continue to improve them based on customer feedback, and stand behind the products 110%. There are problems with backing plates, and velcro all the time but people normally don't post done with LC, because everyone has velcro like LC, but only we have the quick connect system. Our pads are made from the same foam as LC and should last longer because they are double sides so all I can ask is that people give us the chance to make things right and we will.

Thanks,

Still don't see any bashing, simply stating that they have quick connect instead of velcro and that doubled sided pads should improve durability..

Bashing would something along the lines of:

" but people normally don't post done with XXX brand , because everyone has a more common sub par velcro like XXX brand , but only we have the quick connect system which clearly makes our product superior. Our pads are made from the same foam as XXX Brand and should last longer because they are double sided and not single like some brands do on the cheap

NOW That Would Be Bashing!!!

[The Edge]

Originally Posted by joe.p

Why not explain what your doing to improve your system instead of continuing to put your competitors products in all your replys..

I have always read/heard about your good CS and the fact that your always willing to rectify the problem..but to continue to bash the competitons product is unfair..IMHO un-professional

just an observation

Joe once again you have jumped into the ring and tried to stir things up with me. I did not bash anyones product, I made a very fair comparison to problems with velcro and stated quite clearly that "everyone has velcro LIKE LC" That was not even remotely an attack on LC or any other competitors product just simply that there are also problems with VELCRO systems and people don't normally post that they are "Done with LC" due to a velco problem. I wish you would keep your personal feeling out of your posts as I feel that is IMHO un-professional as well.

[joe.p]

Originally Posted by The Edge

Joe once again you have jumped into the ring and tried to stir things up with me. I did not bash anyones product, I made a very fair comparison to problems with velcro and stated quite clearly that "everyone has velcro LIKE LC" That was not even remotely an attack on LC or any other competitors product just simply that there are also problems with VELCRO systems and people don't normally post that they are "Done with LC" due to a velco problem. I wish you would keep your personal feeling out of your posts as I feel that is IMHO un-professional as well.

No one mentioned LC and i don't beleive my post attacked you..i think your time and effort would be better served improving your system rather then comparing to another product..

i think it's wrong when you say i should keep my personal feelings out of this post..this is a discussion board..this is what we do...your problem is we have had heated discussions in the past..obviousley i can grow beyond that its you who can't

i'm not sure why you don't feel the need to reply to other post in this thread..

[Excessive Detail]

I have had the same exact problems with the pads and my schmitt, I think that they just had a bad batch, if I remeber correctly they had a problem with the glue and I don't think that the edge pads can handle as much pressure as a LC pad, just the way they are designed. I had 5 edge pads go out on me and one shmitt, but all I had to to was talk to aaron at edge and then send him the pads and shmitt and he sent me brand new ones no quesiotns ask. I would definitely give aaron a ring or pm him, he would be more than happy to help, thats why even after having all those problems I'm still sticking with edge.

[Bigfoot]

Ok, guys, lets bring the waters down. Aaron have posted several times in some websites that his adapter is guaranteed for life, and that he will replace them at no cost to you. Now, if a company fails to validate the warranty on their products, I sincerely will agree with the stirr, but in this case seems meaningless just because the time wasn't taken to make a call, and instead, was taken for a rant on a forum.

Just my humble opinion...

[Bob Who]

Originally Posted by lecchilo

I'm with Joe P. here... why does it matter what problems any other competitor has? If people are complaining about your product, why mention someone else's shortcomings?

I think the point here Aaron is the fact that if the products keep failing, there's no point in replacing them and hoping for better luck next time. I know there are numerous people that haven't had one adapter fail on them yet, but that doesn't change the fact that I'll need 20 of them in the next 2 years of detailing... I wish you all the luck with this issue, because I think the idea is/was a great one, but there is an issue with the engineering of the product.

================================================== =

I'll need 20 of them in the next 2 years !!!!!!

Summer, it's the not the humidity it's the stupidity !!!!!

[lecchilo]

Originally Posted by Bob Who

================================================== =

I'll need 20 of them in the next 2 years !!!!!!

Summer, it's the not the humidity it's the stupidity !!!!!