Big thumbs up to EDGE!

[FloridaNative]

1-800-315-3343. Aaron is a great guy and stands behind all of his products.

[The Edge]

Originally Posted by Whitethunder46

I had an issue with my Yellow cutting pad. I contacted Meghan with a good sized note and some pictures of the pad. She forwarded it to Aaron, and I didn't hear anything after four days.

I contacted Meghan again to get Aaron's Email. I personally e-mailed Aaron. Never heard anything back. O yea, this was almost 2 weeks ago.

Can you please check the email address you sent to because I never recieved anything and everyone that knows us knows we always take care of everyone and every customer 110%. Please call!

Aaron Krause (President & CEO)
Dedication To Detail, Inc.
777 Henderson Blvd.
Suites # 1 & 2
Folcroft, PA 19032
---------------------------------------
( Phone: (610) 583-4883
2 Fax: (610) 583-4885
* Email: aaron@dedicationtodetail.com
Website: www.edgepads.com

[trl2112]

I recently returned a failed adaptor to Aaron. He sent (2) replacements UPS overnight along with (2) 4” pads! They really know how to take care of their customers.

[FloridaNative]

Originally Posted by trl2112

I recently returned a failed adaptor to Aaron. He sent (2) replacements UPS overnight along with (2) 4” pads! They really know how to take care of their customers.

[C&C2Detail]

Thank you so much for the instructions on how the quick connect works with the Edge pads. I have been struggling with that for months!!!! I tried what you said and WOW did that make a huge difference. I just love the Edge pads and I have to say that is the only pad that I prefer to use. I did kind of have to chuckle to myself the other day though. My products guy stopped by my shop and I have always gotten my 8in. Edge pads for my rotary from him. So when he stopped I asked if he had any pads for my PC. He told me that they don't make them for that. I didn't tell him any different b/c I decided that I would buy my pads and quick connect for my PC from AG!
If I hadn't found this site I would have never known that there was the Edge pads with the quick connect for my PC!!! THANKS AG for having such an informative site and thanks to the members that provide information! Your GREAT!

[Kelso]

glad i could help, that was my pure intention of this thread, and tell your supplier he needs to get more edge products in stock that he doesnt know about!

[The Edge]

Originally Posted by Whitethunder46

I had an issue with my Yellow cutting pad. I contacted Meghan with a good sized note and some pictures of the pad. She forwarded it to Aaron, and I didn't hear anything after four days.

I contacted Meghan again to get Aaron's Email. I personally e-mailed Aaron. Never heard anything back. O yea, this was almost 2 weeks ago.

Gary,
I have emailed you several times over the past few days asking you to call so we can take care of your situation but I have not had any response. Are you getting my emails?

[Surfer]

Haha, you guys can all blame me for not mentioning the technique for Edge Pads, done that almost a year now, never thought to post that lol, oh well, everyones finding out now, thanks Kelso

[Whitethunder46]

Originally Posted by The Edge

Gary,
I have emailed you several times over the past few days asking you to call so we can take care of your situation but I have not had any response. Are you getting my emails?

I'm sending you a PM. I haven't recieved any e-mails!?

[nick19]

Originally Posted by Whitethunder46

I'm sending you a PM. I haven't recieved any e-mails!?

Me either. Two PM's, and another e-mail.