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10-26-2006, 10:12 AM
|  | Moderator | | Join Date: Mar 2006 Location: Florida
Posts: 6,224
| | Quote: |
Originally Posted by AL417 ....The good news is that Jason is taking care of me and sending another one out today so I can have it for my only day off this week (Sunday). This is not anyone's fault and Autogeek is taking care of it quickly and easily. I work in a very high Customer Experience job and Jason was great in how he handled this. Thanks Autogeek! | Al we like to take care of our forum members! We are a big family here, and you will find everyone to be very helpful. Let us know if you need anything.  |
10-26-2006, 11:11 AM
|  | Senior Member | | Join Date: Oct 2006 Location: Chicagoland
Posts: 1,443
| | Quote: |
Originally Posted by Meghan Al we like to take care of our forum members! We are a big family here, and you will find everyone to be very helpful. Let us know if you need anything. | Thanks Meghan. You guys are all so cool. Good thing you said to let you know if I need anything. Because my needs are few but my wants are many, especially from Autogeek!
AL |
10-26-2006, 12:32 PM
|  | Moderator | | Join Date: Mar 2006
Posts: 3,197
| | LOL AG has the best customer service of any company I've ever dealt with. 
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Oye como va mi ritmo bueno pa gozar |
10-28-2006, 12:54 AM
| | Senior Member | | Join Date: Oct 2006 Location: Chicagoland
Posts: 1,443
| | I just got home from work and my new replacement PC was waiting for me. I took it out and plugged it in and it was like music to my ears. I can't wait to try it out. Thanks to Jason and everyone at AG for taking are of me in such a pleasant and helpful manner.  |
10-28-2006, 11:21 AM
|  | Senior Member | | Join Date: Mar 2006 Location: Dallas, TX
Posts: 2,004
| | | Al,
Welcome aboard! This is a great forum with some great people. That just blows that your first pc didn't work. How frustrating. But as you said, AG has great customer service.
I'm looking forward to seeing pictures of your work with the pc!
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2003 Jaguar S-Type V8
2001 Nissan Quest SE
2000 Nissan Frontier XE
"Dogs in cars again. Going away. Going away fast" - P.D. Eastman, Go, Dog. Go! |
11-02-2006, 08:17 PM
|  | Senior Member | | Join Date: Oct 2006 Location: Alberta, Canada
Posts: 3,734
| | | Hi,
I got a question for you guys, I live in Canada and I'm about to order a PC 7424. If I get a broken one will I be able to return it and get a new one? If so who will cover the expense? I'm assuming that I would have to return the broken one.
Just thought I'd ask.
Oh and yes I have already looked to see if I could get one here but I can’t seem to track a PC 7424…a hardware store didn’t even know who Porter Cable was? |
11-02-2006, 09:13 PM
|  | Senior Member | | Join Date: Aug 2006 Location: Gaffney SC
Posts: 4,811
| | Quote: |
Originally Posted by Nica Hi,
I got a question for you guys, I live in Canada and I'm about to order a PC 7424. If I get a broken one will I be able to return it and get a new one? If so who will cover the expense? I'm assuming that I would have to return the broken one.
Just thought I'd ask.
Oh and yes I have already looked to see if I could get one here but I can’t seem to track a PC 7424…a hardware store didn’t even know who Porter Cable was? | Send Meghan a PM, she will take care of you. |
11-02-2006, 11:49 PM
|  | Senior Member | | Join Date: Jun 2006 Location: Northern Illinois
Posts: 224
| | | Hey AL welcome aboard! I was in the same boat as you a couple of months ago. I got a PC and the Edge 2K pads, then finally decided on the XMT line along with some PB's Natty's blue, and have been very happy with the results and easy of use. Take the tip from FN, use a timer and work the polish 4-5 minutes. This is one mistake I (not working the polish long enough) but quickly learned the answers from the forum. You better hurry up it's gettin' cold around here. |
11-03-2006, 07:24 PM
| | Senior Member | | Join Date: Oct 2006 Location: Alberta, Canada
Posts: 3,734
| | | Hey trl2112 that is a wiked avatar. You should post some pictures of your weels. | | |
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