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10-16-2006, 09:54 AM
|  | Senior Member | | Join Date: Mar 2006 Location: Chicago
Posts: 2,697
| | | I wonder if my green pad will survive,its been used twice and it has a 1/2 tear at the edge where the hole meets the quick disconnect.whatta you think , i only mention it is because the colder months are upon us.... i might use the pad a few times before winter and would hate to have a problem during the spring of 07....
__________________  |
10-16-2006, 10:40 AM
|  | Senior Member | | Join Date: May 2006
Posts: 184
| | Quote: |
Originally Posted by mrodriques Hi all.
I just picked up a PC 7424 and set of Edge Pads from autogeek.net. I have an old Deere tractor in the garage that I am using to practice with the machine on before I approach my cars. My problem is this. I was using the blue pad on the machine, and noticed a black stain and a slight tear developing on the pad. Upon closer investigation, I realized that the plate the foam pads are bonded to is apparently cracked.  I'm not sure what could have caused it. I didn't think that I was applying too much pressure, but as I said, I am new to this and may have been, unintentionally.
I was wondering if anyone else has seen this happen, had it happen to them, or have any advice on how to avoid it.
Thanks in advance. | We will be happy to replace the pad immediatly. Please call us at the info below.
Sorry for the problems, Aaron Krause (President & CEO) 777 Henderson Blvd. Suites # 1 & 2 Folcroft, PA 19032
---------------------------------------
( Phone: (610) 583-4883
2 Fax: (610) 583-4885
* Email: aaron@dedicationtodetail.com
Website: www.edgepads.com  |
10-16-2006, 11:29 AM
| | Senior Member | | Join Date: Mar 2006 Location: Chicago
Posts: 2,697
| | Quote: |
Originally Posted by The Edge We will be happy to replace the pad immediatly. Please call us at the info below.
Sorry for the problems, Aaron Krause (President & CEO) 777 Henderson Blvd. Suites # 1 & 2 Folcroft, PA 19032
---------------------------------------
( Phone: (610) 583-4883
2 Fax: (610) 583-4885
* Email: aaron@dedicationtodetail.com
Website: www.edgepads.com | I wonder if my green pad will survive,its been used twice and it has a 1/2 tear at the edge where the hole meets the quick disconnect.whatta you think , i only mention it is because the colder months are upon us.... i might use the pad a few times before winter and would hate to have a problem during the spring of 07....
__________________Is the pad safe,in my opinion it will continue to get worse and completely tear off where the hole in the pad meets the adopter??
__________________ |
10-16-2006, 11:41 AM
| | Senior Member | | Join Date: May 2006
Posts: 184
| | Quote: |
Originally Posted by joe.p I wonder if my green pad will survive,its been used twice and it has a 1/2 tear at the edge where the hole meets the quick disconnect.whatta you think , i only mention it is because the colder months are upon us.... i might use the pad a few times before winter and would hate to have a problem during the spring of 07....
__________________Is the pad safe,in my opinion it will continue to get worse and completely tear off where the hole in the pad meets the adopter?? | I don't really know, (pics would help here) but the pad is foam and will wear. If it tears out completely and you think its not safe, first switch sides. If it seems to be a defect the pad, send it back and we will inspect and replace if needed. |
10-16-2006, 12:48 PM
| | Senior Member | | Join Date: Mar 2006 Location: Chicago
Posts: 2,697
| | Quote: |
Originally Posted by The Edge I don't really know, (pics would help here) but the pad is foam and will wear. If it tears out completely and you think its not safe, first switch sides. If it seems to be a defect the pad, send it back and we will inspect and replace if needed. | 
__________________ |
10-16-2006, 02:07 PM
| | Senior Member | | Join Date: May 2006
Posts: 184
| | | Thanks for the pic! That helps. Honestly, that looks like normal wear and tear and does not appear to be any type of safety issue. Keep an eye on it and if it enlarges to the point that you think the plate would be exposed, flip the pad and use the other side. Think of it just like a single sided pad. If you ripped that pad or wore it down too much you would stop using it before you hit the backing plate. That small tear though does not look very serious and will come from just normal use. |
10-16-2006, 03:20 PM
|  | Junior Member | | Join Date: Oct 2006
Posts: 20
| | Quote: |
Originally Posted by The Edge We will be happy to replace the pad immediatly. Please call us at the info below.
Sorry for the problems, Aaron Krause (President & CEO) 777 Henderson Blvd. Suites # 1 & 2 Folcroft, PA 19032
---------------------------------------
( Phone: (610) 583-4883
2 Fax: (610) 583-4885
* Email: aaron@dedicationtodetail.com
Website: www.edgepads.com | Thanks for the great customer service response, Aaron and all the others involved. The product is great, and the excellent service that comes along with it just makes the experience all the better. As far as the pad failing, I'm more concerend that it was something I did as opposed to a product defect. I will give you al holler on it, and rest assured, I will be ordering more of your product soon. Again. Thanks for the great customer service. |
10-16-2006, 04:18 PM
|  | 24 HR Queue | | Join Date: May 2006 Location: Blue Ridge GA (The Mtns.)
Posts: 2,816
| | | Yeah, I get nicks and tears in mine all the time. This is just part of it. I have a yellow cutting pad that I've had for 5+ months now as well as a white finishing pad. Both are used daily most weeks. |
10-16-2006, 06:23 PM
| | Senior Member | | Join Date: Mar 2006 Location: Chicago
Posts: 2,697
| | Quote: |
Originally Posted by The Edge Thanks for the pic! That helps. Honestly, that looks like normal wear and tear and does not appear to be any type of safety issue. Keep an eye on it and if it enlarges to the point that you think the plate would be exposed, flip the pad and use the other side. Think of it just like a single sided pad. If you ripped that pad or wore it down too much you would stop using it before you hit the backing plate. That small tear though does not look very serious and will come from just normal use. | I can see if the pad was used sevaral times ...then this would beconsidered normal wear tear. I used my LC multiple times without any nicks or tears.The nick is too close to the adaptor for my comfort..
__________________ |
10-16-2006, 06:57 PM
| | Senior Member | | Join Date: May 2006
Posts: 184
| | Quote: |
Originally Posted by joe.p I can see if the pad was used sevaral times ...then this would beconsidered normal wear tear. I used my LC multiple times without any nicks or tears.The nick is too close to the adaptor for my comfort.. | If it would make you feel more comfortable, just send it back to us and we will replace the pad no problem. Use the address below.
Thanks, Aaron Krause (President & CEO) Dedication To Detail, Inc. 777 Henderson Blvd. Suites # 1 & 2 Folcroft, PA 19032
---------------------------------------
( Phone: (610) 583-4883
2 Fax: (610) 583-4885
* Email: aaron@dedicationtodetail.com
Website: www.edgepads.com | | |
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