Backing plate coming apart

[dengood1]

Has anyone had this happen to them? I've only used the PC on 4 vehicles so far!

[wytstang]

I would send the backing plate and ask for a replacement.

[dengood1]

Thanks, I emailed Jason@autogeek and he instantly emailed me back stating he was shipping a new one tomorrow! Awesome customer service----even on Sunday!

[wytstang]

AG cutomer service is awesome they stand behind the product they sell. And wow on a sunday I would have expected an answer Mon day moring or something, that is service...

[killrwheels@autogeek]

Jason has ice cold AG running thru those veins .... he is the man !!

[cummins03]

I have to get my pictures up to E-mail Jason, but mine did the same thing.

[joe.p]

Happen to me too including my pads jason not only shipped me a new BP he also upgraded my pads. "OH" he sent me a $100.00 AG gift certificate,you have to like the guy























btw,i was J/K about the Certificate

[Neothin]

I only get like 4 extended uses of a small backing plate on speed 6 before they destroy themselves. The heat created by extended speed 6 use just kills those smaller backing plates. The big ones are fine, it's just the small ones.