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Reload this Page Order "on hold" Off-Topic Discuss Order "on hold" in the The Water Cooler forums; I placed an order 7/5 early in the morning and it says "on hold" as the status. ...

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Old 07-06-2012, 06:16 PM   #1
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Order "on hold"
I placed an order 7/5 early in the morning and it says "on hold" as the status. Anyone know what this means?
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Old 07-06-2012, 06:22 PM   #2
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Re: Order "on hold"
Did you give special instructions on product selection or packaging?
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Old 07-06-2012, 06:22 PM   #3
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Re: Order "on hold"
It means AG has to preview the order; which happens for a number of reasons. The one that comes to mind is if you put a comment in the order form. Try calling them.
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Old 07-06-2012, 06:26 PM   #4
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Yeah i did put I comment asking them to match free shipping if possible from another vendor, the order didn't meet AGs minimum for free shipping, but met the other vendor's. However, they sent me an email denying it based on I already used a promotion... Which was fine...
I just thought I'd give it a shot. They're not waiting to hear from me to say "no free shipping is ok???"... Are they? They took the money from my debit card.
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Old 07-06-2012, 07:34 PM   #5
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Re: Order "on hold"
They might be waiting on a green light from you. No free shipping might be enough for someone to cancel an order. The automatic debit is quick as heck huh?!
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Old 07-06-2012, 08:05 PM   #6
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Re: Order "on hold"
Call em
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Old 07-06-2012, 09:16 PM   #7
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Re: Order "on hold"
The best way to get in touch regarding an order you placed is by picking up the phone and calling us or sending an email to myself or customerservice@autogeek.net
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Old 07-06-2012, 09:19 PM   #8
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Re: Order "on hold"
Dang Nick...Meghan done chained you to the desk huh?!
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Old 07-06-2012, 09:23 PM   #9
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Re: Order "on hold"
Quote:
Originally Posted by alko View Post
Dang Nick...Meghan done chained you to the desk huh?!
Yes! But that's okay, they pay me $259,000 a year to sit at that desk so I don't complain.
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Old 07-06-2012, 09:39 PM   #10
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Re: Order "on hold"
awww shucks!!! Can I get a job?!?!?!?!
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