 » Official Detail Fest 2010 Information Thread!! | |  | | 
07-01-2009, 09:17 PM
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#1 | | Senior Member
Join Date: Apr 2006
Posts: 453
| I hate UPS!!!
My order was suppose to be here yesterday but it did not show up! So I check the UPS site and it said that my order was damaged in transit. But what was funny it was already on the truck and out for delivery. So something must of happened on the truck. But no worries Dwayne has got me all taken care of and I will have my new order by this Friday. Thanks Dwayne 
Ryan Brock
Last edited by mingraygt; 07-01-2009 at 09:39 PM.
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07-02-2009, 07:17 AM
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#2 | | Senior Member
Join Date: Mar 2008 Location: Sanford Michigan
Posts: 193
| Re: I hate UPS!!!
Same thing happened to me last year. I usually have to wait two or three days for my orders to get up to Michigan. The order was out for delivery, never showed up, website said it was damaged in transit. I chatted with Meghan and she sent a new order out that same day! Another plus for AG!!!!
__________________
Ryan
2003 Pontiac Bonneville SSEi
1994 Chevy S-10 Blazer 4x4 lifted, V8 swap, my play toy!
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07-02-2009, 07:35 AM
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#3 | | Senior Member
Join Date: Oct 2008 Location: Denver, Colorado
Posts: 377
| Re: I hate UPS!!!
We usually have no problem with UPS but the last two months made up for it with two damaged shipments.
Regards,
GEWB
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Linux Reg. User #206357 (Feb. '99)
"Can't get there from here."
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07-02-2009, 07:45 AM
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#4 | | Senior Member
Join Date: Sep 2006
Posts: 1,957
| Re: I hate UPS!!!
UPS usually does good. But when they do bad, they tend to lose packages for me.
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Due to popular demand, I have changed my signature, Menzerna is no longer contraband on the forums, welcome to the AG family  | |
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07-02-2009, 07:52 AM
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#5 | | Moderator
Join Date: Mar 2006 Location: Florida
Posts: 9,219
| Re: I hate UPS!!!
Unfortunately it is going to happen from time to time... but a call to us will get you back on track.
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07-02-2009, 08:11 AM
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#6 | | Senior Member
Join Date: Aug 2008 Location: St. Charles, IL.
Posts: 1,978
| Re: I hate UPS!!!
I love the calls from UPS, at my job, after it's damaged. They will call up saying our shipment was damaged because we didn't pack it right. Then the box shows up from them, and it looks like it fell off the roof of the Sears Tower. You just look at it like, "ya this is our fault, idiots!" They always cover it, but you still need to fight with them every time.
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07-02-2009, 08:26 AM
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#7 | | Senior Member
Join Date: Apr 2006 Location: Raleigh, NC
Posts: 563
| Re: I hate UPS!!!
I once sent a friend of mine some detailing supplies and same thing it was damaged and returned to me. They said that I did not pack the liquids correctly, well I looked at it and saw 2 holes like a rod went right though it and told the person that delivered it, yeah I guess i didn't pack that rod that correctly from one of your companies truck that went through this box did I. After many calls and arguing they finally paid for the damaged products.
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07-02-2009, 10:11 AM
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#8 | | Moderator
Join Date: Apr 2007 Location: Stuart, FL
Posts: 422
| Re: I hate UPS!!!
Quote:
Originally Posted by mingraygt  Thanks Dwayne
Ryan Brock | You're welcome!
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Once an Autogeek, always an Autogeek!
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07-02-2009, 10:15 AM
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#9 | | Senior Member
Join Date: Nov 2008
Posts: 489
| Re: I hate UPS!!!
I try and find places that have FedEx Home Delivery, its about the same as UPS ground for price and a little faster, in my un-scientific tests.
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07-02-2009, 10:28 AM
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#10 | | Moderator
Join Date: Mar 2006 Location: Florida
Posts: 9,219
| Re: I hate UPS!!!
We use FedEx home delivery and UPS and even US Mail, so if you prefer one over the other just let us know when you place your order.
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