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Old 06-01-2009, 11:45 AM   #11
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Re: body shop issues

Quote:
Originally Posted by 08xB View Post
how can a body shop let something like this go? It didn't even have 1,200 miles on it when I took it in. Just goes to show that nobody can care for your car like an Auto Geek!
that is the thing....i've found it to be especially true around here but you see how most people care for their cars...just take a look at your average parking lot, and note the condition of the vehicles within.

the average body shop is interested in pleasing the average customer. most people only care if it's shiny again without the obvious damage. it is something i can't understand, but people are like that. they just don't look at it close enough, or at the minimum run their hand over the finish when washing it. christ some of the customers don't even wash the car....

i guess the best way to explain is it how wham bam detailers work. now, these are supposed to be people who care about how the car looks, but when you analyse their work you will notice that many times it's BARELY acceptable compared to the ideal standard.

also, body stuff takes an artist's hand. it really does. i'd venture to guess that alot of the people who do this do it because it's a trade, something to do for a living. when the insurance company is paying the bare minimum, the customers have little attention to detail to keep the shops on their toes, and the workers inside only really do what they have to in order to get the paycheck.......it all doesn't add up to much success with people like you and i.

what i don't understand about my guy is i came to him with issues that 95% of the people in the general public would not notice or care about and i wanted him to fix those problems. a custom type job, really. i can't understand what processed in his mind when he saw these minor things and then kicked out a product that was without a doubt worse in EVERY way compared to with what i came in there.

for people like us, the only shops i guess that you can really bank on are shops that repair investment quality vehicles. i told my one friend who is a shop manager that i was refunded and even he said that i might be better off going to a high end place. this concours place was recommended by a friend who is a ferrari salesman at Algar ferrari in PA...he sold several cars to my associate and has been around so i've got faith in him.
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Old 06-01-2009, 02:20 PM   #12
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Re: body shop issues

I am glad to hear you got your money back, looks like you have done more research so the job can be done correctly and to your satisfaction.
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Old 07-01-2009, 11:27 PM   #13
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Re: body shop issues

update:

so after calling this guy and having him tell me to keep calling back, and each time being a mirror of the last, i finally gave up and disputed it with my credit card. i originally called my CC after the 3rd time of him telling me to "call at the end of the week" or next week. they said because he said he would refund me, he had 30 days. well, as of today, it was 30 days so i moved forward with it. it got bad as eventually he hung up on me...twice.

luckily, on the day i was promised the intial refund, i went and got an estimate of what it would take to get this corrected, and I have a super detailed timeline as well final detail of the work the next shop did. I was able to drop my car off to the new shop, my friend's shop, on 6/15 and got it back two days ago. needless to say, they did a PHENOMENAL job, but it's incredible how much work they had to do to reverse/correct what this other numbskull did to my car. for what it's worth, the only stuff they didn't have to take down and respray was the bumper covers, the front fenders, the hatch, the roof and one front door. the resulting work was pristine. they corrected the body work errors perfectly. there was some very fine overspray on the upper surfaces of the car from i guess being in close proximity to some sort of painting process, but it easily was removed with some work with some pinnacle clay bar. looks fantastic under my detail lights.
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Old 07-02-2009, 02:43 AM   #14
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Re: body shop issues

I'm so glad you finally have a repair job worthy of Autogeek quality.

It really sucks when people who don't have a passion for their job attempt it and it ALWAYS shows.

Congratulations on having a pristine car once again
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