Help choosing the right Flex.

[Dwayne]

Originally Posted by killrwheels@autogeek

PM me info, and I will get it to them as office is closed for evening !

Had to make sure all customers are taken care of first. NOW it's closed!

But the store is open 24/7/365 so one of us is usually close by to help out

[DC5Dude]

Originally Posted by Dwayne

Hi there,

Your order shipped on Tuesday. We got it right out for you.

The reason that you did not receive a tracking number and I'm 100% sure that you didn't receive a confirmation email is because there was a .met at the end of your email address instead of .net. I just went into your account and corrected that for you.

Pick-up Date: 5/26/2009 Scheduled Delivery Date: 6/1/2009 Weight: 26.00 LBS

I just sent you an email with the tracking number. I'm not sure what you pressed when calling but you can always get someone on the phone by calling us during business hours at 1-800-869-3011 and then zero for the operator.

Thanks for the order. We appreciate your business!

DW

O whoa, that was a superfast response and service. Thanks for feeling me in on the order status and sorry about the mistake. I type really fast and don't proofread sometimes. Eventhough I didn't order the FLEX thru you guys, I will post my first real detail photos when I get my wax and etc detail supplies from you guys.
.....

[killrwheels@autogeek]

Glad to see it was all sorted out ... enjoy the order and please post those reviews and pics too.

[SRHTX]

Dwayne & Scott are cool guys. I usually order all of my items from Dwayne without any problems. Now, I just need to figure out if I want the Flex or Cyclo. My friend down here in the valley is suppose to meet up with me and a very good bud of mine who is about to take over a body shop since the owner is to retire soon.

Originally Posted by Dwayne

Hi there,

Your order shipped on Tuesday. We got it right out for you.

The reason that you did not receive a tracking number and I'm 100% sure that you didn't receive a confirmation email is because there was a .met at the end of your email address instead of .net. I just went into your account and corrected that for you.

Pick-up Date: 5/26/2009 Scheduled Delivery Date: 6/1/2009 Weight: 26.00 LBS

I just sent you an email with the tracking number. I'm not sure what you pressed when calling but you can always get someone on the phone by calling us during business hours at 1-800-869-3011 and then zero for the operator.

Thanks for the order. We appreciate your business!

DW

[Harleyguy]

This just shows you what kind of service they provide.

[Meghan]

If you order from us and do not get a confirmation email right off the bat you know something is wrong and its usually the customer just has a typo on their email. The system send an automatic confirmation email and then UPS sends another when we ship. But most importantly if you have a problem or do not think your package shipped... just email me or call us, most of us check out emails throughout the night even when we are at home, so you are never alone when you shop with us.