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Old 05-07-2008, 04:00 PM   #71
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Re: FLEX XC3401 problem

Update: Just got off the phone with Dave from Powerhouse Dist.He is sending me a new BP and Felt ring.Dave suggest saturating the Grey Felt ring in light-weight oil and this should help stop the transfer of heat to the BP and Housing unit. Excellent Service from Dave at Powerhouse.ZoranC thanks for your help & quick response to the thread.
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Old 05-07-2008, 04:51 PM   #72
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Re: FLEX XC3401 problem

^^^ +2 for Powerhouse service. After getting my new backing plate and felt ring, then letting it sit in a little oil, I no longer have any issues.
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Old 05-07-2008, 05:13 PM   #73
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Re: FLEX XC3401 problem

I've not had any issues with the oil getting on the car. Be sure to only use a very little amount of oil. It may come out onto the white part of the BP, but after a couple of uses, I've seen no evidence of the oil causing any issues.
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Old 05-10-2008, 08:24 PM   #74
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Re: FLEX XC3401 problem

I thought i was one of the lucky ones but, after doing about 10 cars my backing plate melted and the felt ring stuck to it. I check to make sure its tight before i use it everytime ,why now after 10 cars? Who do we go thru to get a new one? What are they doing to correct it?
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Old 05-10-2008, 09:18 PM   #75
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Re: FLEX XC3401 problem

Quote:
Originally Posted by mixxer View Post
I thought i was one of the lucky ones but, after doing about 10 cars my backing plate melted and the felt ring stuck to it. I check to make sure its tight before i use it everytime ,why now after 10 cars? Who do we go thru to get a new one? What are they doing to correct it?


Call Powerhouse Dist 1-888-809-4749 , I spoke to Dave he's sending me out new BP with new Felt ring also informed me to saturate felt in light weight-oil.Give a call, Great customer service I'm sure they will take care of you and send you new one out.
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Old 05-11-2008, 05:41 AM   #76
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Re: FLEX XC3401 problem

Im not sure i understand what powerhouse has to do with flex?
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Old 05-11-2008, 08:22 AM   #77
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Re: FLEX XC3401 problem

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Im not sure i understand what powerhouse has to do with flex?
Check out this link hopefully it helps

http://www.autogeekonline.net/forum/...tml#post182032

Last edited by angrypressmn; 05-11-2008 at 08:29 AM.
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Old 05-11-2008, 10:17 AM   #78
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Re: FLEX XC3401 problem

Thanks !
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Old 05-12-2008, 03:32 PM   #79
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Re: FLEX XC3401 problem

i was told to do the light weight oil also but IMHO that is not an acceptable fix!
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Old 05-12-2008, 03:50 PM   #80
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Re: FLEX XC3401 problem

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i was told to do the light weight oil also but IMHO that is not an acceptable fix!
Just curious, but why not?
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