how do you handle customers like this?

[allenk4]

One of the funniest lines I've read on this forum was setec astronomy said to allen, I'm not in the mood for your sh#t today allen. Something along those lines. I thought that was hilarious

Aw Frank, have you never laughed at one of my posts

Have you ever had the same questions I have asked of others?

Do you believe that if you make a statement here that it is fair for another Forum Member to ask, where did you read that, it's the 1st time I have heard that stated as fact?

I only ask the question, no one is required to answer

[frankprozzoly]

No I get it allen. I just thought it was funny that setec astronomy was irritated

[Detailing by M]

DO NOT WORK ON PEOPLES CARS WHO DON'T CARE!
$60 BUCKS?
I would have walked away from this over the phone!
DON'T ##### YOURSELF OUT! HAVE SOME RESPECT FOR YOUR SKILLS.
SEND THEM TO THE GAS STATION DETAILER!

[allenk4]

DO NOT WORK ON PEOPLES CARS WHO DON'T CARE!
$60 BUCKS?
I would have walked away from this over the phone!
DON'T ##### YOURSELF OUT! HAVE SOME RESPECT FOR YOUR SKILLS.
SEND THEM TO THE GAS STATION DETAILER!

I guess that all depends on how bad you need the $60

[Detailing by M]

I guess that all depends on how bad you need the $60

Then your doing it wrong.

My washes start at $60. I would never work for a pig like this and do a great job. They don't care. They are bottom feeders.

You can find plenty of great customers.

This type of customer, piggie cars I call them. Will waste your time and leave you a bad review which in turn will cost you money in the long run.

If you need $60 bucks so bad the hustle for good customers and they will tip you $60.

The more money I charge the better clientele I work for and the tips are bigger then $60.

[allenk4]

Then your doing it wrong.

My washes start at $60. I would never work for a pig like this and do a great job. They don't care. They are bottom feeders.

You can find plenty of great customers.

This type of customer, piggie cars I call them. Will waste your time and leave you a bad review which in turn will cost you money in the long run.

If you need $60 bucks so bad the hustle for good customers and they will tip you $60.

The more money I charge the better clientele I work for and the tips are bigger then $60.

Glad to hear it

Not all those in the Forum are in your league

$60 is not a small amount of money for some people

[Bill1234]

Seems alot like my story. Kid I went to high school with got a new jeep. He knew I did relatively good work--not some weekend warrior thing. I offered 75 dollars to do 100-110 dollars worth of work. Ie full decon on the outside, quick interior clean up, wheels clean and tires dressed. He agreed. I kept giving him plenty of opportunities to come and do about 5 hours worth of work. He agreed, then kept trying to low ball me until I was not able to get any work from him. I was happy and able to do it, but he just did not care, but wanted work done. I really just do not get people sometimes.

[ShaunD]

Don't give your services and talents away, PERIOD. And if you aren't happy with what you get paid for the work/time you put into a vehicle, then that indicates you aren't charging enough. I keep having to learn the lesson of don't give someone a really good price in hopes that they will appreciate it and tip you, and or be a return customer. Charge what you need/want to make, and show them the value of the service/quality you provide, and if they don't want to pay, tip, or return, then they aren't a client for you. Remember the golden rule can go both ways. And learn that there is a huge difference in being a detailer and being a successful business person.

[allenk4]

I agree with this ^ in general

There are times when it may be a good business decision to give the Customer a little more than they pay for, as long as you get some mileage out of it. Make sure and tell them, "It's not part of the Basic Package, but I went ahead and polished up the exhaust (point to shiny exhaust tips)

I usually try to find one thing that will take maybe 10 minutes that I can point to as the "above & beyond" part of my detail service

Remember, like it or not, the $50 "detailer" down the street IS your competition on some level, with some Customers. That guy does nothing more and nothing less than the package that is being paid for. You have a chance to so every step a bit better and then do one little thing to stand out

But, you should never expect a tip or to be paid for additional work that wasn't agreed to prior

[Ncs0816]

Why do you keep doing it the.


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