my detail - problems

[BillE]

Did I miss it...

Where are you located? Probably a 'member' locally that can give you a hand.

Yea, I'm all for a "Hall of Shame" too.

Bill

[A.P.A.D.]

those last 2 pictures speak for themselves! DONT GO BACK! they will do the same thing the second time.

looking at what the service included, why did u pay $400 when it looks like it should have been $265? looks like the almost charged you double for a hack job.

sorry this happened to you

[Ivan Rajic]

Just saw this thread after David mentioned it today during our long conversation. The photos looked exactly as I imagined after we talked on the phone David, with the typical swirls and holograms caused by improper rotary usage. Not to get your hopes up, but from simply looking at the photos it doesn't look horrible, however that paint is the "good" black paint and can hide a bit, especially in the photos.

In any case, looking forward to meeting you tomorrow and seeing what we can do to fix this problem.

Oh and as someone above said, I too would urge you, the customer and consumer, to share the name of the detail shop so others don't get taken for the same ride. As a business owner in the same industry I wouldn't dare share the info in public so as not to cause any bad publicity, but based on all the work I have to fix coming out of that shop I am starting to want to call the owner myself and have a little discussion. Unfortunately, that would lead to absolutely no change as their target market is the customer who doesn't care or know enough to truly inspect the paint after wasting money on the detail job.

In any case, see you tomorrow!

[DaveT435]

Originally Posted by Bambino68

After a long day of being pissed off at the shop (I will not name them here), and numerous conversations with tuscarora dave and all the great posts of everyone here, Ive decided to go out and get a porter cable orbital machine and do it myself. If i mess it up then its my fault. I will ask for advice on products, ways to do this correctly so I can make this fun.

I will be sending the Dupont registry, Angie's list, and Yelp complaints for this shop as they refused to refund my money. Maybe I can help one soul from getting taken like I was.

Thank you to all who posted.. I hope to buy you all a beer and a shot someday!

Don't forget the BBB!!
Sorry you had to go through that. 400.00 for that...wow

[tuscarora dave]

Originally Posted by Ivan Rajic

Just saw this thread after David mentioned it today during our long conversation. The photos looked exactly as I imagined after we talked on the phone David, with the typical swirls and holograms caused by improper rotary usage. Not to get your hopes up, but from simply looking at the photos it doesn't look horrible, however that paint is the "good" black paint and can hide a bit, especially in the photos.

In any case, looking forward to meeting you tomorrow and seeing what we can do to fix this problem.

Oh and as someone above said, I too would urge you, the customer and consumer, to share the name of the detail shop so others don't get taken for the same ride. As a business owner in the same industry I wouldn't dare share the info in public so as not to cause any bad publicity, but based on all the work I have to fix coming out of that shop I am starting to want to call the owner myself and have a little discussion. Unfortunately, that would lead to absolutely no change as their target market is the customer who doesn't care or know enough to truly inspect the paint after wasting money on the detail job.

In any case, see you tomorrow!

Awesome!! I'm glad to see that David is getting his car into good hands!!

[Bambino68]

As requested

Simon's Shine Shop

Best Chicago Hand Car Wash & Detailing | Lincoln Park | Bucktown | Lakeview | Greektown | Simon's Shine Shop

[Bambino68]

Thanks to all who posted and emailed and that I spoke with..

Looking forward to meeting Ivan tomorrow AM to see if we can fix the problem..

[Bambino68]

Wish I knew how to complain to these people..
Home - The International Detailing Association

[Nicholas@Autowerx]

From the shop's website:

"Buff and wax treatments done at some other detail shops initially look good, but actually damage the paint surface since many of these shops often do not decontaminate and properly clean the finish prior to buffing. The shine goes away after a couple weeks due to inferior products and important detailing steps that are left out."

/facepalm.

It amazes me that shops like this can get so big and become so successful. How does this happen?

[darkangelism]

I want to know what a 29 step handwash is.